We offer a range of services to help MarketingPilot users improve their performance:

Dedicated Account Manager
Every MarketingPilot client is assigned to a dedicated account manager, your single point of contact at MarketingPilot who will coordinate all of our resources to ensure that your organization gets the most out of MarketingPilot during the many years you will use the system. Your account manager will get to know your team and your business to enable you to get the most out of MarketingPilot. Your account manager is there to take care of you and is responsible for your satisfaction. Your account manager can help you plan, configure, customize and implement MarketingPilot and put together a training curriculum to get MarketingPilot up and running quickly and easily.

Training
Classes are fast-paced and hands-on. Our comprehensive curriculum and expert training professionals ensure that you get a quick payback from your MarketingPilot implementation. Training is always customized for your specific requirements. Training can be delivered at your location in a classroom setting or remotely via online seminar.

Project Management
Having a MarketingPilot account manager manage the entire project can leverage your staff, save time and ensure a successful implementation. Your Implementation Specialist will work on-site with your team and handle all the details including managing the software installation, implementation planning, workflow mapping, curriculum development, training and post-implementation project management.

Implementation
Once MarketingPilot is installed the first step is to configure the software. Your implementation consultant will make global site settings, teach you how to personalize MarketingPilot for each user and teach you how to create user accounts.

Cataloging
Cataloging large collections can be extremely time consuming. MarketingPilot consultants can help you setup libraries, bulk load files and update meta data. Save time and get quick access to your valuable assets.

Workflow Mapping
Workflow mapping is an implementation exercise that can help you identify workflows and create workflow maps that will be used in MarketingPilot. This activity can help you streamline and optimize how departments work and help you implement MarketingPilot better. Workflow mapping is recommended for administrators and department managers who are responsible for teams. Workflow mapping typically takes 60-120 minutes for each process and can be performed on-site or remotely.

Installation Services
Ensure a fast and hiccup-free installation by using our on-site installation services. An experienced MarketingPilot installer will work with you to install MarketingPilot and configure MarketingPilot, IIS and SQL Server. Installation can be performed on-site or via the Internet.

Customization
MarketingPilot consultants are available to gather needs and requirements from users and prepare design specifications for custom enhancements needed to accommodate your unique requirements. We can create or modify functions to meet your individual business needs. Our custom programming services are priced competitively, completed expeditiously and can be covered by a maintenance agreement so there are no future surprises.

Integration with Existing Systems
It can be beneficial to integrate MarketingPilot with existing systems or to customize MarketingPilot to provide a solution that better fits the unique requirements of an organization. MarketingPilot is easy to integrate into virtually any system.