For a fixed subscription fee, use MarketingPilot in the Internet 'Cloud' without purchasing licenses, installing software or doing any IT work. Or purchase licenses and let us host and operate MarketingPilot for you. Either way, as guardians of your mission critical information, we make security, privacy and performance our top priorities. Industry best practices, highly skilled engineers and support staff, SAS 70 Level II and Information Technology Infrastructure Library standards are the basis of high availability and our operational framework.

Comprehensive Services
On Demand services include setup and configuration, software and system administration, and internet access in a high-security, fault-tolerant environment. All management, monitoring, upgrades and backup services are included. We rely on industry leading technology from Microsoft, Symantec, Citrix and Cisco Systems. Comprehensive written procedures and policies ensure consistency and quality of service.  

Servers
We exclusively use rack mounted 64-bit multi-core Intel-based Dell servers in our production environment. Dedicated or shared servers are available.

The Hosting Facility
MarketingPilot's data center is co-located at CDW Corp's Berbee facility in Madison, Wisconsin (USA).

Extreme Security and Reliability
Our data center is a SAS 70 Type II certified facility with biometric ID access controls. Access is limited to specifically authorized personnel. The facility has around the clock security staff, video surveillance, environmental monitoring and network monitoring. A fire suppression system is in place, as well as a powerful diesel generator power backup system. The data center has redundant power feeds, battery backup for brief interruptions and diesel generators for extended power outages. A redundant HVAC system maintains temperature and humidity. Even a prolonged power outage will not interrupt operations as the generators can support round the clock operations for the entire data center.

MarketingPilot’s servers are located in locked cages to prevent unauthorized access. Servers are connected to the internet redundant network adapters to a high speed fiber optic local network that is connected to multiple internet backbone operators. Servers have RAID disks, redundant power supplies and redundant cooling subsystems. Servers are protected by redundant firewalls. Virus protection is a standard feature.

Your Data is Kept Separate
Data for each client are kept in a separate database for the ultimate in security, flexibility and protection, all of which are subject to access controls enforced by the operating system and database management system.